Breast Cancer Awareness Ribbon
"Cancer is a word, not a sentence."
- John Diamond

Wellness 101

Pathway is dedicated to providing precision genetic testing to improve health and wellness, but unlike many of our competitors we also are committed to ensuring that our providers and patients have resources, action plans and support to make proactive changes based on their test results. From something as simple as a guide to portion sizes to something as complex as personalized, calorie specific, genetic based diet plans, we have the wellness information you need at your fingertips 24/7.

Added Value Content

Daily Food Journal Eat Your Vitamins Tips for Estimating Serving Sizes Alcohol Exchange List Healthy Eating Shopping List

Sample Pathway Reports

Healthy Weight DNA Insight IconHealth & Wellness Mental Health DNA Insight IconPharmacogenomics Hereditary Cancer IconHereditary Cancer Carrier Screening IconCarrier Screening

White Papers & Report Interpretation

Step-by-Step Follow-up for PathwayFit® Report Step-by-Step Follow-up for Healthy Weight DNA Insight® Report Step-by-Step Follow-up for Healthy Woman DNA Insight® Report BRCATrue® ColoTrue® BreastTrue® High Risk Panel Mental Health DNA Insight®

Billing and Insurance FAQ’s

We realize you may have questions about your insurance and/or a billing-related matter. These frequently asked questions may help. If you need to reach someone in billing, please contact us at 877-559-1590 (Mon-Fri 8am-5pm PST) or by emailing us at billing@pathway.com.

Requirement Checklist

My patient has insurance and is ordering a PathwayFit® or DNA Insight Pathway Genomics test:

What we require:

  • Completely filled out test requisition form
  • Physician and patient signatures
  • ICD-10 diagnosis codes (2 co-morbidities)
  • Copy of insurance card (front and back)
  • Pathway Genomics Consent Form for Non-Cancer Testing
  • 2 patient identifiers on the specimen vial
    • Without identifiers on the tube, the sample will be automatically cancelled
  • What we recommended including:
    • Relevant chart notes and/or letter of medical necessity to support ICD-9 codes

My patient has insurance and is ordering a hereditary cancer specific test:

What we require:

  • Completely filled out test requisition form
  • Physician and patient signatures
  • ICD-10 diagnosis codes (2 co-morbidities)
  • Copy of insurance card (front and back)
  • Pathway Genomics’ Consent Form for Cancer Testing
  • Clinical History Questionnaire
  • Relevant chart notes and/or letter of medical necessity to support ICD-9 codes
  • 2 Patient Identifiers on the specimen vial
    • Without identifiers on the tube, the sample will be automatically cancelled

My patient will pay cash for any Pathway Genomics test.

What we require:

  • Completely filled out test requisition form
  • Physician and patient signatures
  • Invoice information
  • Pathway Genomics’ Consent Form for Non-Cancer Testing
  • 2 patient identifiers on the specimen vial
    • Without identifiers on the tube the sample will be automatically cancelled

My patient has Medicare insurance and is ordering a PathwayFit® or DNA Insight™ Pathway Genomics test.

What we require:

  • Completely filled out test requisition form
  • Physician and patient signatures
  • ICD-10 diagnosis codes (2 co-morbidities)
  • Copy of Medicare insurance card (front and back)
  • Pathway Genomics’ Consent Form for Non-Cancer Testing
  • 2 patient identifiers on the specimen vial
    • Without identifiers on the tube, the sample will be automatically cancelled
  • What we recommend including:
    • Relevant chart notes and/or letter of medical necessity to support ICD-9 codes

My patient has Medicare insurance and is ordering a hereditary cancer specific test:

What we require:

  • Completely filled out test requisition form
  • Physician and patient signatures
  • ICD-10 diagnosis codes (2 co-morbidities)
  • Copy of insurance card (front and back)
  • Medicare ABN
  • Pathway Genomics Consent Form for Cancer Testing
  • Clinical History Questionnaire
  • Relevant chart notes and/or letter of medical necessity to support ICD-9 codes
  • 2 patient identifiers on the specimen vial
    • Without identifiers on the tube the sample will be automatically cancelled

Mailing Address Icon

Pathway Genomics Billing Department

Phone: 877-559-1590; Mon-Fri 8am-5pm PST

Fax: 858-866-9751

Email: billing@pathway.com

Client Services Icon

Pathway Genomics Client Services Department

Phone: 877-505-7374; Mon-Fri 8am-5pm PST

Fax: 858-866-8505

Email: clientservices@pathway.com